NICE Resources

A searchable, shareable, mobile and collaborative online resource.


Alcohol & Drug Information & Referral Service - BC
Alcohol & Drug Information Referral Service (ADIRS) provides free, confidential information and referral services to British Columbians in need of support with any kind of substance use issue (alcohol or other drugs). Referral to community substance use treatment services is available for all ages. Information available from ADIRS includes prevention resources, support groups, and addiction related topics such as fetal alcohol syndrome. Contact ADIRS toll-free at 1 800 663-1441, or in the lower mainland at 604 660-9382. Free, multilingual telephone assistance is available 24 hours a day, 7 days a week.
BC Association of Aboriginal Friendship Centres
BC Friendship Centres work to promote, develop and deliver accessible programs and services that support Indigenous peoples living in urban areas and away from home to achieve their vision of health, wellness and prosperity.
Crisis Line Association of BC
The Crisis Line Association of BC (CLABC) is the provincial association representing member crisis lines from across BC.
Family Justice Counsellors BC
Family justice counsellors (FJCs) work in Family Justice Centres and Justice Access Centres throughout British Columbia. They provide services to people going through separation and divorce. FJCs are specially trained to help families resolve their issues about guardianship, parenting arrangements, contact with a child and support.
Legal Aid BC
We provide legal aid in BC. The law is complicated, but not everyone can afford a lawyer. We can help you with your legal issue. Apply by phone in your community. Or call 1-866-577-2525 / 604-408-2172 (Greater Vancouver)
SAIL – Seniors Abuse and Information Line
Weekdays 8am to 8pm and weekends 10am to 5:30pm, excluding statutory holidays. Language interpretation is available Monday through Friday, 9am to 4pm. Our province wide confidential Seniors Abuse and Information Line (SAIL) is a safe place for older adults, and those who care about them to talk to a trained intake worker about abuse or mistreatment, receive information and support about issues that impact the health and well being of an older adult.
Seniors First BC
Seniors First BC is a charitable, non-profit society that provides information, advocacy, emotional support, and referrals to older adults across BC who are dealing with issues affecting their well-being or rights. In addition, we assist those concerned about the welfare of an older adult.
TRAC Tenant Resource & Advisory Centre Vancouver
TRAC has a team of lawyers and legal advocates who can provide free legal representation to eligible tenants living in British Columbia.
The Public Guardian and Trustee (PGT)
The Public Guardian and Trustee (PGT) is a corporation sole established under the Public Guardian and Trustee Act with a unique statutory role to protect the interests of British Columbians who lack legal capacity to protect their own interests.
VictimLink BC
VictimLinkBC is a toll-free, confidential, multilingual service available across B.C. and the Yukon 24 hours a day, 7 days a week and can be accessed by calling or texting 1-800-563-0808 or sending an email to It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. VictimLinkBC provides service in up to 150 languages, including many North American Aboriginal languages.


For Seniors - Newfoundland
This section provides a variety of information on topics that may be relevant and useful for seniors. Topics in this section include the structure of government entities that focus on seniors; information on public awareness campaigns; research-related activities; and legal, financial, and health information.
Newfoundland and Labrador Housing Programs
NLHC owns and administers approximately 5,560 social housing units throughout various regions of the province, with the greatest concentration of units located in St. John’s (3,192) and Corner Brook (802). Low-income earners are the beneficiaries of the program with rental rates based on 25 per cent of net monthly income. Approximately 55 per cent of tenants pay their own rent and are working or are on fixed income. There are an estimated 14,000 individuals housed in NLHC units under this program.
The Public Legal Information Association of Newfoundland and Labrador
THE PUBLIC LEGAL INFORMATION ASSOCIATION OF NEWFOUNDLAND AND LABRADOR (PLIAN) IS An independent non-profit that provides general information and education about the law to all Newfoundlanders and Labradorians, with the intent of increasing access to justice.


Programs and Services for Seniors - Quebec
This guide contains information on the different government programs and services for seniors.


A guide to programs and services for seniors - Ontario
A guide to programs and services for seniors Find information on resources available for seniors in Ontario, including tax credits, health, caregiving, housing, transportation and staying safe.
Advocacy Centre for the Elderly Toronto
The Advocacy Centre for the Elderly is a community based legal clinic for low income senior citizens. ACE is managed by a volunteer board of directors at least half of whom are seniors.
Elder Abuse Prevention Ontario
The Seniors Safety Line (SSL) is operated by the Assaulted Women’s Help Line. The SSL is the only 24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages. The SSL is a “senior friendly” service with a live counsellor available to help navigate often difficult systems, 7 days a week, 365 days a year.
Legal Aid Ontario
Call us toll free at 1‑800‑668‑8258 Monday to Friday from 8 a.m. to 5 p.m. (EST) for help in over 300 languages


Canada Food Guide
Healthy eating is more than the foods you eat. It is also about where, when, why and how you eat.
Canada Old Age Security Application
You must complete an application form to receive Old Age Security payments.
Canada Pension Plan Application
You must complete an application form at least 6 months before you want your CPP to begin.
Canadian Coalition for Seniors' Mental Health (CCSMH)
Mental illness is not a normal part of aging. All seniors have the right and deserve to receive services and care that promotes their mental health and responds to their mental illness needs. The Canadian Coalition for Seniors' Mental Health (CCSMH) is hard at work ensuring that seniors' mental health is recognized as a key Canadian health and wellness issue.
Financial  Consumer Agency of Canada
The Financial Consumer Agency of Canada is responsible for protecting the rights and interests of consumers of financial products and services. It supervises federally regulated financial entities, such as banks, and strengthens the financial literacy of Canadians
Free tax clinics
Through the Community Volunteer Income Tax Program (CVITP), community organizations host free tax clinics where volunteers file tax returns for people with a modest income and a simple tax situation.
Ombudsman for Banking Services and Investments (OBSI)
OBSI resolves disputes between participating banking services and investment firms and their customers if they can't solve them on their own. We are independent and impartial, and our services are free to consumers. You must first complain to the firm involved, but if you remain unsatisfied you have a right to bring your case to us. As an alternative to the legal system, we work informally and confidentially to find a fair outcome.
Privacy Commissioner of Canada
The Privacy Commissioner of Canada is an Agent of Parliament whose mission is to protect and promote privacy rights. The Office of the Privacy Commissioner of Canada (OPC) oversees compliance with the Privacy Act, which covers the personal information-handling practices of federal government departments and agencies, and the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law.

National Initiative for the Care of the Elderly (NICE)
246 Bloor Street West, Room 234
Toronto, Ontario M5S 1V4, Canada